Update to scheduling policy – Effective August 1, 2025 –

• All next-day paratransit ride requests must be scheduled by 6 p.m. on the previous day of the request, Monday through Friday.

• Requests made after 6 p.m. will only be accepted for same-day service and are subject to availability.
• Example:  To schedule a ride for Wednesday, you need to have the request scheduled by 6:00pm on Tuesday, or after 7:00am on Wednesday when the schedule reopens.